Legal notice
Legal Notice
Last Updated: September 2026
This website is owned and operated by Sorenza Fashion, a trading name of FF COMMERCE LTD. We serve shoppers across the United Kingdom in full compliance with applicable UK laws, including the Consumer Rights Act 2015, Consumer Contracts Regulations, and UK General Data Protection Regulation (UK GDPR).
Company & Legal Entity Information
Store Brand: Sorenza Fashion
Legal Operating Entity: FF COMMERCE LTD
Companies House Registration No: 17398899 (Registered in England and Wales)
Customer Support Email: info@sorenzafashion.com
Registered Business Address (Administrative HQ — Not a Return Address):
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
Important Notice Regarding Product Returns
Our registered office in Covent Garden, London is strictly an administrative headquarters and CANNOT process physical product returns.
Unsolicited packages sent to our London office will be rejected. All returns must be pre-authorized by contacting customer support at info@sorenzafashion.com to receive return authorization and details for our UK return forwarding facility in Bristol. For complete instructions, please consult our Refund & Return Policy.
Governing Law & Statutory Consumer Rights
This Legal Notice and all storefront operations are governed by and construed in accordance with the laws of England and Wales. As a consumer resident in the United Kingdom, you maintain all non-waivable statutory rights granted under the Consumer Rights Act 2015, Consumer Contracts Regulations 2013, and applicable local consumer protection legislation.
Intellectual Property Rights
All content, layout designs, brand identifiers, trademarks, logos, web copy, product graphics, and imagery published on our storefront are the exclusive intellectual property of Sorenza Fashion / FF COMMERCE LTD or its licensors. Any unauthorized reproduction, distribution, modification, or commercial exploitation without express written permission is strictly prohibited under UK Copyright Law.
Accuracy of Information & Operations
While we make every effort to ensure that product descriptions, pricing, inventory statuses, and sizing details are accurate and up to date, occasional typographical errors or technical inaccuracies may occur. Sorenza Fashion reserves the right to correct errors and update storefront information without prior notice.
We dispatch orders directly from international fulfillment facilities to offer optimal pricing to UK consumers. Nothing in this notice excludes or limits any statutory rights you hold under mandatory UK consumer protection regulations.
Sorenza Fashion
Part of FF COMMERCE LTD (Companies House: 17398899)
Customer Support Email: info@sorenzafashion.com
Support Hours (GMT/BST): Monday – Friday: 9:00 AM – 5:00 PM | Cutoff: 8:00 PM
Registered Business Address
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
(Administrative office — Not a return address)
UK Return Forwarding Address
Sorenza Fashion UK Returns
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom
(Authorized returns only — Pre-approval required)
© 2026 Sorenza Fashion | Part of FF COMMERCE LTD | All Rights Reserved