About Us
About Us – Sorenza Fashion
Last Updated: September 2026
Welcome to Sorenza Fashion—your trusted online destination for curated style, contemporary fashion, and everyday wardrobe essentials tailored specifically for shoppers across the United Kingdom.
Sorenza Fashion is owned and operated by FF COMMERCE LTD (Companies House: 17398899). We believe that high-quality, modern apparel should be accessible without inflated high-street markups. Operating with full commercial transparency, we are dedicated to providing a secure, effortless, and customer-centric shopping experience in full compliance with UK consumer law, including the Consumer Rights Act 2015 and the UK GDPR.
Our Philosophy & Direct-to-Consumer Value
By partnering directly with international manufacturing facilities and utilizing streamlined fulfillment channels, we eliminate expensive middlemen and physical store overheads. This direct model allows us to focus on stringent quality standards, premium fabrics, and reliable UK shipping while passing maximum savings directly on to you.
The Sorenza Fashion Promise
We are committed to delivering transparency, value, and complete peace of mind with every order placed on our store.
Every purchase includes Free Standard Shipping (£0.00) across the UK with no minimum spend, complete end-to-end parcel tracking, a straightforward 30-day return policy with £0.00 restocking fees, and dedicated customer support operating Monday through Friday.
Why Shop With Us?
- Free UK Delivery Always: Free standard shipping on all orders delivered via trusted local carriers (Royal Mail, Evri, DPD) within 5–10 business days.
- Curated Style: Apparel selected for elegance, versatility, durability, and modern everyday wear.
- Fair & Simple Returns: Enjoy a clear 30-day return window backed by zero hidden restocking or administrative fees.
- 100% Secure Shopping: 256-bit SSL encrypted checkout powered by PCI-DSS compliant payment gateways in GBP (£).
- Accessible Customer Care: Dedicated email assistance operating Monday through Friday (9:00 AM – 5:00 PM GMT/BST) via info@sorenzafashion.com.
Important Notice Regarding Product Returns
Our registered office in Covent Garden, London is strictly an administrative headquarters and CANNOT process physical returns.
All product returns must be pre-authorized by contacting support at info@sorenzafashion.com. Upon authorization, exact return instructions and details for our UK return forwarding facility in Bristol (122 Pen Park Road, Bristol, AVON BS10 6BP) will be provided. Packages sent to London without prior approval will be rejected.
Company Profile & Addresses
Store Name: Sorenza Fashion
Operating Legal Entity: FF COMMERCE LTD (Companies House: 17398899)
Customer Support Email: info@sorenzafashion.com (Mon–Fri, 9:00 AM – 5:00 PM GMT/BST)
Registered Business Address
FF COMMERCE LTD
71–75 Shelton Street
Covent Garden, London WC2H 9JQ
United Kingdom
(Administrative HQ — Not a return address)
UK Return Forwarding Address
Sorenza Fashion UK Returns
122 Pen Park Road
Bristol, AVON BS10 6BP
United Kingdom
(Authorized returns only — Pre-approval required)
© 2026 Sorenza Fashion | Part of FF COMMERCE LTD | All Rights Reserved